Frequently Asked Questions

  • Aster has been created to give patients the option of personalised, full, rounded care, without the price-tag.

    We’re not right for everybody, but we work hard to ensure:

    • patients see a clinician face-to-face at least every 3 months, so they can ask questions and receive real-time help and advice

    • we offer support every day - Aster clients can book to see a clinician or member of support staff, free of charge, whenever they need to

    • our process is easy: a simple intake form and a link to book if you’re eligible to safely take weight management medicines

  • To get started with us, you’ll need to take our eligibility questionnaire. This lets you check whether your health meets the criteria* for weight loss medicines.

    *Our criteria is based on clinical evidence including clinical trials, NICE guidance, manufacturer guidance and MHRA licensing. That means we only prescribe for those for whom it has been proven safe and effective to use weight management medicines.

  • You can reach us by email during our opening hours. Existing clients can book an appointment with us through the client portal.

    In an emergency, you should call 999.

  • We’re proud to offer transparent pricing, which means everyone pays the same (no promos here). We want you to be able to pay for each medicine individually, with no predatory subscriptions.

    You can access our full price list here. Prices are based on the medicines you are prescribed, not your programme or consultations.

This Page Was Clinically Reviewed By

Vasiliki (Vicky) Kelidou

Founder, Clinical Lead, Independent Prescriber, Clinical Pharmacist

On 20th April 2026.

The information we provide online needs to be accurate, honest and current. That’s why we regularly ask our clinical team to review the website and social media - so that our patients get the best information we can give.